Carl C. Hoffmann, Ph.D. has been engaged for more than 30 years in helping companies around the world meet the challenges of formulating and implementing effective Human Resource strategies that support their business goals.
From 1978 until1999, when his company was purchased by PricewaterhouseCoopers, Dr. Hoffmann was CEO of a successful private consulting firm that focused on helping companies collect and analyze data to support strategic workforce decisions. He then joined PwC as a Partner, where he helped develop and lead the Integrated Analytics practice for the Americas and the global Workforce Analytics practice.
In 2002 when IBM acquired the PwC Management Consulting Group, Dr. Hoffmann became a Partner and Vice President of IBM’s Global Business Services group and created and led the global practice on workforce effectiveness. In all of these roles he designed and ran a number of large workforce transformation projects for multinational companies.
Since leaving IBM in 2007, Dr. Hoffmann has established a private consulting firm, Human Capital Management and Performance LLC (HCM&P) that continues to work with corporate executives to make fact-based decisions that integrate workforce activities effectively with line operations to achieve business strategy.
Dr. Hoffmann has given presentations on public policy before US House and Senate committees, and on business process redesign and technology implementation for the International Quality & Productivity Center, the International Association for Human Resource Information Management, and the Society of Human Resource Management. Dr. Hoffmann is also the author of numerous publications, reports, and white papers dealing with human resource analysis and research methodology. He holds a PhD in demography with a concentration in biostatistics from the University of North Carolina at Chapel Hill.
He is lead author of Calculating Success, the new book on organization and workforce analytics, published by Harvard Business Press in January 2012.
Sally H. Spetz, Ph.D. has worked with HCM&P since 2007 and has over 30 years’ experience as a consultant to business, industry and government in the areas of industrial psychology and human factors engineering. Her areas of specialty are job analysis, employee selection, testing and performance measurement, and analysis of data to support informed organizational designs and decisions.
Dr. Spetz was employed as a research associate and consultant by The Research Triangle Institute, Conserva, Inc., Hoffmann Research Associates and PricewaterhouseCoopers. She has been responsible for large projects involving job analysis, test development and validation, training development, pay equity and compensation studies, product usability studies, and EEO litigation support. She also served as Director of Research in her final year at HRA.
Since 2001, Dr. Spetz has been an independent consultant focusing on testing and employee selection research and development, with a particular focus on the airline industry. She has worked with Dr. Hoffmann to develop, implement, validate, and maintain a system for the selection of airline pilots. This system has been in use by one major airline since 1996, and is currently being adopted by additional mainline and regional airlines.
Dr. Spetz is the author of over 40 reports, articles and educational materials in the areas of job analysis and description, software usability, test validity, survey research, health studies, curriculum planning and development and education and training issues.
Arianna Hoffmann joined HCM&P as a research analyst at its founding in 2007. Her primary role is to rapidly build the complex databases required for our business research projects and conduct statistical analyses in collaboration with the HCM&P team. She is efficient and experienced at the process of identifying, validating, and cleaning data captured from multiple administrative source systems and transforming that data into a meaningful research database. She is also a skilled statistical programmer, disciplined and thorough in examining relationships in the data and presenting these to clients in ways that make the connections clear.
Ms. Hoffmann’s range of skills and responsibilities extends beyond building and analyzing databases. She works with clients to identify the critical information necessary to bring focus to the problem and model sustainable solutions. Ms. Hoffmann is an experienced project manager and coordinates teams made up of client and HCM&P resources. She is gifted with excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, subject matter experts, and stakeholders. She has deep experience in the field of pilot hiring and is a co-author on articles on our work with airlines.
Ms. Hoffmann holds a BS in Chemistry from University of North Carolina at Chapel Hill. She worked for several years in a medical research setting at Duke University Medical Center, as well as interning at a neurology clinic at The University of North Carolina Memorial Hospital. Her foundation in research design and methodology and her ability to engage team members are great strengths she brings to HCM&P.